Session type:

Other

Presented by:

Kirsty Sinclair

The Scottish Government

Martin Ford-Downes

Ministry of Justice

Session time:

23 Sep 14:00 — 15:00

Session duration:

60 minutes

About the session

Theme: Service patterns

Service Patterns UK is a grassroots community for people working with service patterns across the public sector.

This live session will share a case study of where service patterns have worked, resources - including Service Patterns UK’s developing cross-organisation pattern library - and an invitation to contribute.

By sharing and reusing proven service pattern approaches, Service Patterns UK can help teams build end-to-end services faster, learn from each other and improve experiences for the public.

This session is designed for a mixed audience, including those new to service patterns and people already building them. 

Participant takeaways:

  • how service patterns improve public services by speeding up delivery and increasing consistency
  • what service patterns look like in practice, applied to a real project
  • how cross-organisation reuse can work
  • how to identify a strong candidate for a service pattern in your own organisation
  • how to join Service Patterns UK and contribute

About the speaker(s)